Patient Information

OFFICE HOURS Quail Lakes Dermatology visits are available by appointment only Monday through Friday.

Mon: 8:00 am – 4 pm
Tue: 9:00 am – 4 pm
Wed: 8:00 am – 4 pm
Thur: 8:00 am – 4 pm
Fri: 9:00 am – 4 pm

PATIENT FORMS For your convenience, we have supplied our registration form which can be printed out. To save time, you can fill out this form at home and bring it with you to your appointment. If you would like access to our patient portal to fill out your information online, please contact the office prior to your visit.

 

INSURANCE The following list shows health plans that are accepted by all Quail Lakes Dermatology physicians.While we strive to keep this list up to date, it's always best to check with your health plan to determine the specific details of your coverage, including benefit designs and Quail Lakes Dermatology provider participation in your provider network.

Please check with your health plan if you have questions about coverage and network providers.

• AARP
• Adventist Health
• AETNA (POS, Open Access, HMO, Medicare Advantage, Student Health Plan)
• Anthem Blue Cross (PPO, HMO, Covered CA, PERS Care & PERS Choice, NO PERS Select)
• APWU
• Blue Cross/Blue Shield (All States)
• Blue Shield (PPO, HMO, Covered CA)
• BRMS
• Champva
• Cigna (PPO, HMO, NALC, Medicare Advantage)
• Delta Health Systems
• GEHA-ASA
• Great West Healthcare
• HealthComp
• Health Net (PPO, HMO, Covered CA, Medicare Advantage)
• Humana (PPO, HMO, Medicare Advantage)
• Medicare
• Mail Handlers Benefit Plan
• PHCS
• POMCO
• Railroad Medicare
• Regence BCBS
• Scan
• Secure Horizons
• Tricare (Prime, Western Region, WPS-VAPC3)
• UFCW
• UMR (PPO only)
• United HealthCare (PPO, HMO, Medicare Advantage)
• UPREHS
• Western Growers

**We do not accept Medi-Cal, Health Plan of San Joaquin, or Healthy Families in any form. Please contact our office to inquire about our cash prices.

INSURANCE AUTHORIZATION Some insurance plans require a patient to get a prior authorization or a referral before he or she can see a specialist such as a dermatologist. You can find out if you need a referral by calling your insurance company or checking your insurance card. If your card says HMO, you need a referral. Currently the ONLY HMO plan we accept is through Hill Physicians. We are NOT in network with Sutter Gould, Omni/Medcore, AllCare, or any other plans outside of San Joaquin County. It is the patient’s responsibility to obtain a referral from the primary care physician and present it at the time of the appointment.

PAYMENTS As you know, there are charges for each of the medical services we provide. As a courtesy, we participate in a number of health insurance plans for the purposes of providing your medical care. Insured patients may have additional financial obligations such as co-payments, deductibles and coinsurance. The amounts of these patient responsibilities are determined by your insurance contract and we are required by law to collect them. Co-payments are due at the time of service. If there are deductibles or coinsurance, you will be billed at a later time. We accept cash, credit card, or check. Payments for balances due may be paid by mail, over the phone, or online. Cash pay patients must pay for office visits and procedures at the time of service.

PRESCRIPTION REFILLS To refill your prescription, contact your pharmacist before calling Quail Lakes Dermatology, and ask if you still have one or more refills. If it turns out that you are out of refills please contact the office. If you haven’t seen our Doctors for more than one year, you need to come in for an appointment before we will approve a prescription refill. This is because we need to check that the medications are working properly for you and aren’t causing side effects or other problems of which you may or may not be aware. Additionally, there may be a newer or more effective therapy available for your condition.